What Did Evri Use to Be Called? The Hermes-to-Evri Rebrand Explained
• July 24, 2026
Evri used to be called Hermes UK. The UK parcel delivery company officially adopted the Evri name in March 2022 as part of a wider rebrand.
Although the name, logo and visual identity changed, Evri continued operating the parcel delivery network that customers had previously known as Hermes.
People searching “what did Evri used to be called” may also encounter the names Parcelnet and Hermes Parcelnet.
These were earlier names connected with the company’s delivery operations before Hermes UK became Evri.
Key Takeaways:
- Evri’s previous name was Hermes UK.
- Hermes UK rebranded as Evri in March 2022.
- The company had earlier operated under names including Parcelnet and Hermes Parcelnet Ltd.
- The rebrand introduced a new name, logo and public identity rather than an entirely new delivery company.
- Evri presented the change as part of a broader business transformation.
- Some media coverage also linked the rebrand with criticism of Hermes’ customer service and parcel handling.
- Evri is not connected to the French luxury fashion company Hermès.
Was Evri Previously Called Hermes?
Yes. Immediately before becoming Evri, the company was known as Hermes UK. Hermes was a widely recognised parcel delivery brand used by online retailers, small businesses and individual customers across the United Kingdom.
This is why some people still call Evri “Hermes”, particularly when discussing older deliveries or previous experiences with the courier.
Retailer help pages, archived emails and older tracking information may also continue to display the Hermes name.
The relationship is therefore straightforward: Hermes UK did not simply disappear and get replaced by an unrelated courier. The existing delivery business adopted the Evri brand and continued operating under the new identity.
When Did Hermes Become Evri?
Hermes UK became Evri in March 2022. The company announced the new identity as part of a broader transformation involving its branding, Evri customer service plans, courier benefits and environmental commitments.
The new name was gradually introduced across delivery vehicles, ParcelShops, websites, customer communications and other branded materials.
This gradual rollout explains why some customers continued seeing the Hermes name for a period after the rebrand was announced.
When discussing the change, the article should use March 2022 as the main date while recognising that replacing branding across a large national delivery network did not happen everywhere on exactly the same day.
Did Hermes Become a Completely Different Company?
The name change did not create a completely unrelated parcel company. The existing delivery operation continued under the Evri identity, with many of the same services, couriers, retailer relationships and delivery infrastructure.
However, a rebrand can involve more than replacing a logo. Evri associated the new identity with planned improvements to customer service, working arrangements for couriers and environmental performance.
The article should therefore explain that the business continued, while also acknowledging that the company wanted the new brand to represent a wider programme of change.
This distinction answers a common reader concern: Evri is effectively the successor brand to Hermes UK, but the company presented the transition as more significant than a cosmetic name change.
What Did Evri Use to Be Called?
Explore the Hermes-to-Evri rebrand, view the company name timeline and complete a short knowledge check.
Direct answer
Evri was previously known as Hermes UK.
The parcel delivery company adopted the Evri name in March 2022 while continuing its existing UK delivery operation.
01
How Did the Company Become Evri?
Select each company name to reveal its place in the timeline.
Parcelnet was an earlier name associated with the delivery
operation that eventually developed into the business now
known as Evri.
The company later operated as Hermes Parcelnet before the
Hermes name became more familiar to UK customers.
Hermes UK was the company name used immediately before the
introduction of the Evri brand.
Hermes UK adopted the Evri identity as part of a wider
company transformation and national rebranding programme.
02
What Changed During the Rebrand?
Choose a topic to see what the change meant.
Select a topic
A short explanation will appear here without taking the reader away from the article.
03
Why Does a Message Still Say Hermes?
Select the situation that matches the delivery message.
Recommended check
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04
How Well Do You Know the Rebrand?
Answer the three questions and receive an instant result.
What Changed During the Evri Rebrand?
The most visible change was the replacement of the Hermes name with Evri. This included a new logo, colour scheme, website identity, delivery vehicle branding and signs at participating ParcelShops.
Customer communications were also updated. Retailers began referring to Evri in dispatch emails, tracking pages and delivery notifications, although older references to Hermes remained visible in some places during the transition.
The company also used the announcement to discuss operational commitments, including investment in customer service and new benefits for self-employed couriers.
These wider changes should be covered carefully without suggesting that every customer experience or internal process improved immediately after the rebrand.
Why Did Hermes Change Its Name to Evri?
Evri described the rebrand as part of a wider transformation of the business. The company had experienced significant growth as online shopping and home delivery increased, and it wanted a new identity that reflected its future direction.
The official explanation focused on investment, customer service, courier support and environmental goals.
Evri presented the new name as a statement of intent and an attempt to create a brand that felt more inclusive and relevant to the range of people and businesses using its services.
However, the rebrand also took place after Hermes had received negative publicity over delayed, damaged or mishandled parcels.
A balanced article should mention this context while avoiding the unsupported claim that escaping criticism was the only reason for the name change.
Evri’s Official Explanation for the Rebrand
The company said the change reflected a broader business transformation rather than a simple attempt to replace the Hermes name.
Its announcement highlighted investment in customer service, growth in the parcel network, benefits for couriers and efforts to reduce the environmental impact of deliveries.
This official position should be clearly attributed to the company. It represents how Evri itself explained the rebrand and should not be mixed with media commentary or public opinion.
The article should also avoid implying that a rebrand alone proves that the company achieved all its stated objectives.
The announcement explains the company’s intentions, while later performance would need to be evaluated separately.
Public and Media Interpretations
Some news reports connected the rebrand with long-running criticism of Hermes’ service.
Customers had complained publicly about missing parcels, damaged deliveries and difficulties obtaining support, while consumer organisations and media outlets had examined the courier’s performance.
This context is relevant because it helps explain why the rebrand attracted substantial attention. However, it should be presented as external interpretation rather than a confirmed admission from the company.
A trustworthy explanation should state that Evri officially described the change as a transformation programme, while critics and commentators questioned whether the new identity was also intended to distance the business from negative perceptions of the Hermes brand.
What Does the Name Evri Mean?
The Evri name was designed to communicate ideas connected with delivering for different people, businesses and communities. Its branding was associated with concepts such as “everyone”, “every parcel” and broad accessibility.
The name also gave the company a distinctive identity that could be used consistently across its UK delivery network.
Unlike Hermes, which could be confused with other organisations and brands, Evri created a more recognisable identity specifically for the parcel company.
The article should describe this as the intended brand message rather than making unsupported claims about the exact linguistic origin of the word.
What Was Evri Called Before Hermes?
Hermes UK was not the first name connected with the company’s delivery operation. Its history can be traced through several earlier business identities, beginning with a home delivery operation associated with Grattan Mail Order.
Understanding this timeline provides a more complete answer than simply stating that Evri used to be called Hermes. It shows how the delivery business developed and changed its public identity over several decades.
Year Name or business identity What happened
1974 Grattan Mail Order delivery operation A home delivery operation was established in Bradford
1999 Parcelnet Delivery infrastructures were brought together under the Parcelnet identity
2008 Hermes Parcelnet Ltd Parcelnet adopted the Hermes name
Before March 2022 Hermes UK The company operated under the Hermes consumer brand
March 2022 onwards Evri Hermes UK adopted its current name and visual identity
Was Parcelnet the Same Business as Evri?
Parcelnet formed an earlier stage in the history of the delivery operation that eventually became Evri. The name was introduced after delivery infrastructures linked with catalogue businesses were brought together.
Parcelnet later became Hermes Parcelnet Ltd, after which the business became more widely known to UK consumers as Hermes. In March 2022, Hermes UK adopted the Evri name.
It is helpful to describe this as a company lineage rather than suggesting that every legal, ownership or organisational detail remained unchanged over several decades.
The key point for readers is that Parcelnet was an earlier identity in the history of the parcel business now known as Evri.
Was MyHermes Also Renamed Evri?
MyHermes was a consumer-facing name used for services that allowed individuals and small businesses to send parcels through the Hermes network. Customers may therefore remember using a MyHermes website, account or tracking page.
Following the rebrand, consumer parcel services moved under the Evri identity. Older references to MyHermes may still appear in archived emails, saved web pages or historical discussions, but current services are presented under the Evri brand.
This section should clarify that MyHermes was associated with the Hermes delivery business rather than being an entirely separate national courier.
Is Evri the Same as Hermes for Customers?
For most customers, Evri is the parcel delivery company they previously knew as Hermes. A retailer that formerly used Hermes may now send tracking notifications from Evri even though its underlying delivery relationship has continued.
Customers may also find the Hermes name in older order confirmations or tracking histories.
This does not necessarily mean that two different companies handled the parcel. It may simply reflect whether the delivery occurred before, during or after the 2022 rebrand.
Current delivery questions should be checked through Evri’s official website or through the retailer that arranged the shipment.
Old Hermes branding should not be treated as proof that a message is genuine, because scammers may use familiar courier names in fraudulent emails or text messages.
A Practical Example
A customer may remember that a particular online shop used Hermes for deliveries in 2021. When the customer places another order after March 2022, the dispatch email may say that Evri will deliver the parcel.
In this situation, the retailer has not necessarily switched to a completely different courier.
Hermes UK changed its name to Evri, so the new notification reflects the courier’s current branding.
The tracking experience, delivery options and customer support channels may have changed over time, but the appearance of the Evri name alone does not indicate that the retailer selected an unrelated delivery company.
Common Misunderstandings About Evri’s Former Name
One common misunderstanding is that Evri was created as a completely new courier in 2022. In reality, the Evri brand replaced Hermes UK, while the delivery operation had a much longer history.
Another misconception is that Hermes was the company’s only earlier name. Parcelnet and Hermes Parcelnet were also part of its development before the introduction of the Evri identity.
Evri should also not be confused with Hermès, the French luxury fashion company. Although the names Hermes and Hermès look similar, the parcel delivery company and the fashion house are separate businesses.
It is also inaccurate to state as fact that the company changed its name solely because of negative publicity.
Criticism formed part of the public context, but Evri’s official explanation focused on wider transformation, investment and future business plans.
What Should You Do If a Delivery Message Still Says Hermes?
An old retailer email, archived tracking page or previous order record may legitimately use the Hermes name.
Customers should first check the date of the message and confirm whether it relates to a parcel sent before or around the 2022 rebrand.
Unexpected texts or emails should be treated carefully. A message mentioning Hermes or Evri is not automatically genuine.
Customers should avoid opening suspicious links, providing payment information or entering personal details without independently checking the shipment.
The safest approach is to access tracking through the retailer’s official order page or by manually visiting Evri’s official website. Anyone who is unsure whether a message is authentic should contact the retailer or courier using verified contact details rather than replying directly to the message.
Conclusion
For anyone asking what did Evri used to be called, the direct answer is Hermes UK. The courier adopted the Evri name in March 2022, introducing a new visual identity while continuing the parcel delivery operation previously associated with Hermes.
The company’s history extends further back through Hermes Parcelnet, Parcelnet and a delivery operation connected with Grattan Mail Order.
Including this timeline gives readers a fuller understanding of how Hermes became Evri and why older company names may still appear.
Frequently Asked Questions
What did Evri used to be called?
Evri used to be called Hermes UK. The company changed its name to Evri in March 2022 as part of a wider rebrand.
Is Evri the same company as Hermes?
Evri is the current brand used by the UK parcel delivery business formerly known as Hermes UK. The delivery operation continued after the name change.
When did Hermes change its name to Evri?
Hermes UK adopted the Evri name in March 2022. Branding was then introduced across vehicles, ParcelShops, websites and customer communications.
Why did Hermes become Evri?
The company said the rebrand formed part of a broader transformation involving investment, customer service, courier benefits and environmental commitments. Media reports also discussed criticism associated with the Hermes brand.
What was Evri called before Hermes?
Before using the Hermes name, the delivery operation was known as Parcelnet. It later became Hermes Parcelnet Ltd and then Hermes UK.
Was MyHermes renamed Evri?
MyHermes was a consumer-facing service associated with Hermes. Following the rebrand, consumer parcel services were presented under the Evri identity.
Is Evri connected to the Hermès fashion company?
No. Evri, formerly Hermes UK, is a parcel delivery company. It is not connected to Hermès, the French luxury fashion brand.
