Do Evri Deliver on Christmas Eve in the UK?

As Christmas approaches, timely parcel delivery becomes crucial for UK households and businesses. From last-minute online orders to important gifts, many people rely on Evri, formerly Hermes, one of the UK’s largest courier networks. A common question during the festive period is whether Evri delivers on Christmas Eve.

This article explains Evri’s Christmas Eve delivery services in the UK for 2025, covering delivery availability, cut-off times, service limits, and practical tips to help ensure your parcels arrive before Christmas Day.

Does Evri Deliver on Christmas Eve?

Yes, Evri does deliver on Christmas Eve in the UK, which in 2025 falls on Wednesday, 24 December. While Christmas Eve is not a public holiday, Evri operates on a reduced service schedule. Deliveries usually take place in most areas, but with shorter working hours and adjusted delivery routes.

Drivers typically start earlier than usual and aim to complete deliveries by mid-to-late afternoon so operations can close ahead of Christmas Day. Delivery success may depend on parcel volumes, weather conditions, and local staffing levels.

If a delivery is missed, re-delivery will not occur until after Boxing Day, as services pause on 25 and 26 December. Checking tracking updates helps avoid missed deliveries.

What Time Does Evri Stop Delivering on Christmas Eve?

On Christmas Eve, Evri shortens its usual delivery schedule. While normal weekday deliveries may continue into the evening, the Christmas Eve delivery window typically runs from around 8:00 AM to between 2:00 and 5:00 PM, depending on the local route and delivery volume.

Regional Variations and Factors That May Affect Delivery Timing:

• Urban vs rural areas: Deliveries in major towns and cities tend to follow tighter schedules, whereas rural areas may experience earlier completion of routes.
• Parcel volumes: High volumes close to Christmas can lead to adjusted or staggered delivery times.
• Weather disruptions: Severe weather conditions may cause unexpected delays or service suspensions.

Evri does not guarantee a specific delivery time on 24th December, but parcels marked as “Out for Delivery” that morning are typically delivered that same day.

To avoid missed deliveries, customers are advised to monitor tracking notifications throughout the day and ensure someone is available to receive the parcel.

What Are the Last Posting Dates for Christmas 2025 with Evri?

To ensure your parcel arrives before Christmas Day, you need to adhere to Evri’s final posting and collection deadlines. These dates vary depending on the type of service chosen.

Domestic Last Posting Dates with Evri (UK)

Evri enforces stricter cut-off times after mid-December to accommodate the increased parcel volume. The earlier you send your items, the more likely they are to arrive on time.

For time-sensitive deliveries, selecting Next Day service and dropping off before the cut-off is strongly recommended.

Will Evri Deliver on Christmas Day or Boxing Day?

Evri does not deliver or collect parcels on Christmas Day (25th December) or Boxing Day (26th December). These are official UK public holidays, and like many logistics providers, Evri suspends all operations during this period.

This means:

• No home or business deliveries
• No ParcelShop or Locker collections
• No courier pickups or drop-offs
• No customer service support via live agents

Parcels that were not successfully delivered by the end of 24th December will be held securely in the network and rescheduled for delivery from Saturday, 27th December.

It’s essential for recipients to make arrangements for Christmas Eve delivery if they want to avoid any delays extending past the holiday.

Can You Track Your Parcel on Christmas Eve with Evri?

Yes, Evri’s parcel tracking system continues to operate on Christmas Eve, allowing customers to monitor their deliveries as usual. Whether you are sending a parcel or waiting to receive one, tracking information is available online and via the Evri mobile app throughout the day.

The system provides real-time location updates, current delivery status such as “Out for Delivery,” and an estimated delivery time window.

Customers can also receive notifications by SMS, email, or app alerts, along with proof of delivery, including photo confirmation. However, tracking updates may pause on 25 and 26 December and resume once deliveries restart.

What Happens If Evri Can’t Deliver on Christmas Eve?

If Evri cannot deliver your parcel on 24th December, due to recipient unavailability, access issues, or any other reason, the parcel will not be reattempted until Saturday, 27th December. This delay occurs because the courier service is completely shut down on both Christmas Day and Boxing Day.

To prevent this situation:

• Use the Evri app to set a safe place or neighbour delivery option
• Ensure someone is available during the expected delivery window
• Monitor your parcel’s real-time status early on Christmas Eve

Planning ahead with delivery instructions and tracking will help avoid the disappointment of missing an important package during the holidays.

How Has Evri Prepared for the 2025 Christmas Season?

Evri has implemented several key measures to improve efficiency and delivery success during the high-demand Christmas period.

Expansion of ParcelShops through Retail Partnerships

One of the most impactful changes is the expansion of Evri’s ParcelShop network, particularly through a partnership with leading supermarket chains.

Over 300 new ParcelShop locations have been launched across the UK, making it easier than ever for customers to collect or drop off parcels while doing their regular shopping.

Operational Investments for Peak Season

In addition to expanding drop-off points, Evri has also:

• Increased its courier workforce by thousands of seasonal hires
• Upgraded its parcel sorting infrastructure
• Enhanced its tracking capabilities for real-time delivery visibility
• Scaled its network to handle over 4 million parcels per day

These improvements aim to reduce delays and improve reliability during the peak festive period.

What Are the Last International Posting Dates with Evri for Christmas 2025?

International deliveries require greater planning due to customs checks, transit times, and possible weather-related delays. Evri provides guidance for sending parcels to international destinations ahead of Christmas.

International Last Posting Dates with Evri (2025)

For the best chance of timely international delivery, send parcels as early as possible in December. While priority services offer slightly extended deadlines, early posting is essential, especially for non-European destinations.

Are Evri ParcelShops and Lockers Available During the Christmas Period?

ParcelShops and Lockers offer a flexible solution for customers sending or collecting items. During the Christmas period, availability may vary based on location and day of the week.

ParcelShop & Locker Availability

Customers should always verify local ParcelShop opening hours, especially on 24th December. Many locations close earlier than usual.

What Are the Best Tips for Sending and Receiving Parcels with Evri Before Christmas?

To ensure your parcels are delivered smoothly before the festive break, follow these essential tips:

• Send parcels before 19 December for standard delivery
• Choose Next Day Delivery for last-minute orders (drop by 20 December at 11 AM)
• Track your parcels using the Evri app or website
• Set safe place delivery options to avoid missed attempts
• Use ParcelShops early and check holiday opening hours
• Label packages clearly and secure them properly to prevent delays

Following these simple steps can help you avoid the stress and uncertainty of delayed deliveries.

Conclusion

Evri continues to be a reliable courier service during the festive season, and yes, they do deliver on Christmas Eve in the UK. However, their operations on 24th December follow a reduced schedule, and service is suspended on Christmas Day and Boxing Day.

If you’re planning to send or receive parcels this holiday season, be proactive. Post before the final deadlines, use tracking features, and make use of ParcelShop and Locker services while they’re available. With millions of parcels being processed during December, early action is the best way to ensure timely delivery.

Whether you’re sending gifts across the UK or internationally, understanding Evri’s holiday schedule can make all the difference. By staying informed and prepared, you’ll increase your chances of enjoying a smooth, stress-free festive period.

Frequently Asked Questions

What if my Evri parcel gets delayed before Christmas?

If your parcel isn’t delivered by Christmas Eve, it will be held in the network and rescheduled for delivery from 27th December onwards.

Can I change the delivery time for my Evri parcel?

Evri does not allow exact delivery time selection, but you can leave delivery instructions or designate a safe place using their app.

Do Evri couriers work late on Christmas Eve?

No, deliveries typically stop by mid-to-late afternoon on 24th December to allow couriers time off for the holidays.

Can I collect a missed parcel on Christmas Eve?

Yes, if your local ParcelShop is open. Many close early, so check operating hours in advance.

Are Evri’s customer support services available during Christmas?

Evri’s online Help Centre is available, but live support may be delayed or unavailable from 25–26 December.

Are international Evri parcels usually delayed at Christmas?

Delays are more likely due to customs and volume. Send international parcels early to avoid disappointment.

How do I track a parcel with Evri over the festive period?

Use Evri’s app or website to track parcels. Updates may pause during 25–26 December and resume on the 27th.