0344 822 4650 | Caller Identification, Purpose and Warning Signs
The number 0344 822 4650 has prompted thousands of UK residents to ask the same question—who’s calling and why? If you’ve received a call from this number, chances are it’s connected to Very.co.uk, a major online retailer.
But how can you be sure it’s legitimate? This guide explores the reasons behind the call, how to verify it, and what actions to take to ensure your personal information stays safe.
What Is the Number 0344 822 4650 and Who Does It Belong To?

The number 0344 822 4650 is a dedicated customer service line registered to Very.co.uk, one of the UK’s most well-known online retail companies.
Customers frequently report this number in relation to account management and order follow-up. As an 0344 number, it is part of a non-geographic range introduced by OFCOM, which businesses use to establish a national presence without tying the number to a specific region.
These numbers are widely adopted across sectors such as banking, retail, insurance, and telecommunications. They are charged at a local rate and are often included in call packages for mobile and landline users in the UK.
Very uses this number to reach out to customers, particularly after an online order has been placed or when account verification is necessary.
Consumers searching for this number commonly do so after receiving a missed call or voicemail, especially when they are unsure about its legitimacy.
Several online databases confirm its connection to Very’s customer service department, indicating it is not typically used for promotional or cold-calling purposes.
Key Identifiers
- Company: Very.co.uk
- Department: Customer Service & Order Verification
- Number Type: UK Non-Geographic (0344)
Who Is Very and What Do They Do?
Very is a prominent British online retail brand, operating under the registered business name Shop Direct Home Shopping Limited. The company trades as Very.co.uk and is a part of The Very Group, a subsidiary owned by The Barclay family.
Headquartered in Speke, Liverpool, Very primarily serves customers in the United Kingdom and Ireland, offering a wide range of products through its e-commerce platform.
Originally launched in the 1990s as Littlewoods Direct, the brand underwent a major rebranding in July 2009, becoming Very. Its sister site, Littlewoods.com, continues to operate under the same group.
Very’s evolution from a traditional catalogue-based business to a fully digital platform reflects the broader shift in UK retail during the 2000s and 2010s.
Company Snapshot
| Attribute | Details |
|---|---|
| Company Type | Subsidiary |
| Industry | E-commerce |
| Founded | 1990s |
| Headquarters | Speke, Liverpool, United Kingdom |
| Area Served | United Kingdom, Ireland |
| CEO | Henry Birch |
| Products | Clothing, home accessories, toys, gaming |
| Parent | The Very Group |
| Owner | The Barclay Family |
| Websites | very.co.uk, very.ie |
Throughout its operational history, Very has incorporated various digital innovations to enhance customer experience. For instance, it launched a mobile-enabled website in 2010, which was later upgraded to support richer content such as videos and images.
By 2013, mobile sales accounted for over one-third of total online sales, marking a significant milestone in the company’s digital strategy.
In addition to Very and Littlewoods, the company briefly operated Woolworths.co.uk between 2009 and 2015. After this platform was retired, all of its online traffic was redirected to Very.
In 2021, The Very Group sold the Woolworths intellectual property to the German branch of Woolworth, officially ending the group’s connection to the brand.
Brand Promotion and Partnerships
Very is known for its celebrity endorsements, which have helped the brand resonate with younger audiences. Well-known British personalities like Holly Willoughby, Fearne Cotton, and Michelle Keegan have collaborated with Very on branded fashion collections and seasonal campaigns.
The retailer also engages in high-profile media sponsorships and product placement. These have included:
- Sponsorship of V Festival, with exclusive delivery options for festival-goers
- Strategic advertising with Celebrity Big Brother on Channel 5, including click-to-buy placements
- Ongoing partnerships with designers and celebrities for exclusive product lines
This combination of strong branding, product diversity, and celebrity influence has positioned Very as a leading force in the UK’s e-commerce landscape.
Why Would Very Be Calling from 0344 822 4650?

Calls from 0344 822 4650 are generally related to customer transactions or account activity. Most users report that these calls are timely, legitimate, and expected.
Very may contact customers for several reasons, which include both automated messages and live calls from support agents.
Here are some of the most common reasons why a customer might receive a call from this number:
- Order verification, especially for high-value or first-time purchases
- Confirming identity or changes to delivery addresses
- Discussing payment issues such as declined cards or pending balances
- Providing updates about shipping or delivery times
- Clarifying account changes or user queries submitted via the website
Common Purposes of 0344 822 4650 Calls
| Reason for Call | Description |
|---|---|
| Order Confirmation | Ensures the transaction was initiated by the account holder |
| Account Verification | Confirms user identity if login attempts appear suspicious |
| Delivery Coordination | Provides tracking info or arranges delivery details |
| Payment Issues | Alerts customer about failed payments or billing questions |
| Customer Support Follow-up | Responds to a query raised via Very's website or app |
This number is also sometimes used by automated systems to leave voicemails instructing the customer to check their Very account or contact customer service directly. Customers are encouraged to cross-reference any such message with their activity on Very’s official platform before responding.
Is 0344 822 4650 a Legitimate or Scam Number?
The majority of reports across online forums confirm that 0344 822 4650 is a genuine number associated with Very.co.uk. However, there have been a few cases where consumers expressed concern about calls they weren’t expecting or where the caller didn’t leave a clear message.
The potential for number spoofing is also something consumers should be aware of. Scammers can impersonate a legitimate number using caller ID manipulation technology, which may lead to confusion or mistaken trust. For this reason, it’s essential to validate the legitimacy of the call before acting on any information provided.
While the number itself is legitimate, a cautious approach is still recommended. For instance, if the caller demands immediate payment or sensitive information such as passwords or card PINs, it should raise red flags.
Indicators of a legitimate call from Very’s customer service:
- You’ve recently interacted with their website or placed an order
- The call is in response to a support ticket or account activity
- You receive a follow-up email from Very confirming the same details
Indicators of a potential scam using the same number:
- You’re pressured to act immediately or threatened with account suspension
- You’re asked for confidential data unrelated to your order or account
- The call content doesn’t align with any activity on your account
Consumers are advised to contact Very using the official channels listed on their website if they are ever unsure about a call’s authenticity.
What Should You Do If You Missed a Call from 0344 822 4650?
Missing a call from 0344 822 4650 is not uncommon, especially if the call was made during working hours. If you’ve recently placed an order or updated account details, it’s likely a genuine attempt by Very to follow up. The best action to take is to log in to your Very account and check for any notifications or order alerts.
You can also check your email inbox for any correspondence from Very’s support team. In many cases, the company will send an automated message alongside or after the call for transparency and documentation.
Only return the call after confirming the number on Very’s official website. Avoid using search engines alone to verify the number, as not all third-party websites maintain up-to-date records or trustworthy reviews.
Steps to take after a missed call:
- Log into your Very.co.uk account to check your recent activity
- Review any emails or text messages from Very
- Avoid returning the call unless you confirm the number’s legitimacy
- Contact Very via their official contact options if further clarification is needed
If the call is critical, such as involving a pending payment or identity check, Very is likely to follow up with another attempt or via a different communication method.
How Can You Contact Very.co.uk Directly and Safely?

Very provides multiple secure channels through which customers can reach out. Their main customer service line is 0344 822 4650, but for those seeking alternatives or more control over their communication, the website offers various self-service and live support options.
Customers can access their Help Centre, which covers topics such as deliveries, returns, technical issues, and finance queries. Live chat is also available during standard business hours and connects users with a customer care representative. For non-urgent concerns, email support or contact forms can be submitted directly from the website.
Official Contact Methods for Very.co.uk
| Method | Details | Availability |
|---|---|---|
| Phone | 0344 822 4650 | Mon–Fri: 8am–6pm |
| Live Chat | Via Very’s Help Centre | Available during working hours |
| Help Centre | Self-service and knowledge base | 24/7 |
| Contact Form | On official website for written queries | Response within 24–48 hrs |
By using only these verified options, customers can avoid interacting with fraudulent representatives or third-party scams.
What Are 0344 Numbers and Are They Safe to Answer?
0344 numbers are designated as non-geographic numbers in the United Kingdom. They are frequently used by medium to large businesses and public organisations for customer service and communication purposes. Unlike premium rate numbers, they are treated the same as calls to local area codes and are typically included in call allowances for mobile and landline users.
These numbers are regulated by OFCOM, ensuring fair usage and transparency in call charges. Because they don’t correspond to a specific location, they’re useful for companies like Very that serve customers nationwide.
Key characteristics of 0344 numbers:
- Charged at standard local call rates
- Included in monthly bundles for most mobile networks
- Not linked to premium services or excessive fees
- Commonly used for customer service and support lines
Answering a call from a 0344 number is generally safe, especially when the caller is a known organisation. However, because the number structure is not tied to a physical region, scammers sometimes spoof these numbers to appear legitimate.
How Can You Report Suspicious or Nuisance Calls in the UK?

UK residents have several official options for reporting unwanted, suspicious, or potentially fraudulent phone calls. This is essential not just for personal protection but also to help authorities monitor and prevent widespread phone scams.
The Telephone Preference Service (TPS) allows users to register their number and opt out of unsolicited marketing calls. While this won’t prevent all types of calls, it significantly reduces cold-call frequency. OFCOM provides guidelines and a platform for reporting misuse of UK numbers, especially those impersonating trusted companies.
For more serious incidents, particularly those involving attempted fraud or data theft, Action Fraud provides a detailed reporting process. They coordinate with the police and industry regulators to investigate these incidents and prevent recurrence.
Individuals can also contribute by reporting their experiences with numbers like 0344 822 4650 on community-driven platforms such as Who-Called.co.uk. These platforms help other users assess whether a call they received is likely to be genuine or part of a scam attempt.
Conclusion
Receiving a call from 0344 822 4650 can be concerning if you’re not expecting it. In most cases, it’s a genuine contact attempt from Very.co.uk regarding your order or account.
However, always verify the details through official sources and avoid sharing sensitive information over the phone. Understanding who’s behind the number helps you stay in control, reduce risks, and maintain confidence in your online shopping experience.
Frequently Asked Questions About 0344 822 4650
Can I trust a call from 0344 822 4650 if I haven’t placed an order?
If you haven’t interacted with Very.co.uk recently, proceed cautiously. While the number is genuine, always check your account or contact the company directly to confirm.
Does Very.co.uk use other numbers apart from 0344 822 4650?
Yes, they may use other lines depending on the department. Always verify numbers on the official Very Contact Page.
Are 0344 numbers free to call from UK mobiles?
No, 0344 numbers are not free but are charged at standard local rates and often included in monthly minutes.
Is it possible for scammers to spoof 0344 822 4650?
Yes, scammers can spoof legitimate numbers. That’s why it’s essential to verify any call by contacting the company through official means.
What should I do if I accidentally gave my card details during the call?
Contact your bank immediately, report potential fraud, and monitor your account for unusual activity.
Can I block 0344 822 4650 on my smartphone?
Yes, most smartphones allow blocking specific numbers. You can also report it to your network provider.
Why do companies use 0344 numbers instead of local ones?
0344 numbers provide national accessibility, offer better call routing, and standardise call charges across the UK.